Shipping & Delivery Policy

Thank you for choosing 2capgames.in We're excited to get your original PC games, software, and subscriptions to you as soon as possible. This policy outlines everything you need to know about how we ship and deliver your orders.

Order Processing

• We aim to process all orders within 24 hours on weekdays (Monday-Friday). Orders placed on weekends or holidays will be processed on the next business day.

• You'll receive an email confirmation with your order details once your order is placed.

Delivery Methods

• We offer digital delivery for all products (games, software, and subscriptions). You will receive download instructions or activation codes via email after your order is processed.

Delivery Timeframes

• Once your order is processed, you will receive your download instructions or activation codes within 24 hours via email.

• Please note that processing times and email delivery times are estimates and may vary depending on factors beyond our control.

Shipping Costs

• Since all products are digital downloads, there are no shipping costs associated with your order.

International Orders

• We currently only offer digital downloads for games, software, and subscriptions. This means we can deliver your order to any location with an internet connection.

Order Tracking

• You will not receive a physical tracking number for your order since it's a digital download.

• You can track the status of your order by logging into your account on our website.

Lost or Missing Downloads

• If you don't receive your download instructions or activation codes within 24 hours after your order is processed, please check your spam folder first.

• If you still can't locate them, contact our customer support team at [insert email address or phone number] and we'll be happy to help.

Delivery Disruptions

• We strive to deliver your order promptly. However, unforeseen circumstances like technical issues or internet outages could cause delays. We will notify you of any delays as soon as possible.

Policy Updates

• We reserve the right to update this shipping and delivery policy at any time. We will post any changes on this page so you are always informed.

Contact Us

If you have any questions regarding our shipping and delivery policy, please don't hesitate to contact us at Support@2capgames.in or 8839954612 (Whatsapp). We're here to help!